REFUND AND RETURNS POLICY

Effective Date: December 12, 2024

At QYNKOCRYPTO, we want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your product or service, our Refund and Returns Policy allows you to return or request a refund under certain conditions.

1. Returns Eligibility

You are eligible for a return if:

  • The product or service was purchased directly through our website (qynkocrypto.com).
  • The item is unused, in its original packaging, and in a resalable condition (where applicable).
  • You contact us within 30 days from the date of purchase for returns or refunds.

2. Process for Returning Items

To initiate a return:

  • Contact our customer service team at www@qynkocrypto.com with your order details and reason for return.
  • We will provide instructions on how to return your item or service.
  • You are responsible for the return shipping costs unless the item is defective or damaged.

3. Refunds

Once we receive your returned item, we will inspect it to ensure it meets the return conditions. If approved, we will process your refund, which will be credited to your original method of payment. Refunds may take 7-10 business days to appear in your account, depending on your financial institution.

4. Exceptions to the Return Policy

Certain products and services are non-returnable and non-refundable, including:

  • Digital products or services that have been downloaded or activated.
  • Customized or personalized products.
  • Products marked as final sale.

5. Exchanges

If you would prefer to exchange an item, please contact us to discuss the options. Exchanges are subject to availability, and any price difference will be charged or refunded as necessary.